Last Updated: April 1, 2025

1. INTRODUCTION

Scale to Global (“we,” “our,” or “us”) is committed to protecting your privacy and ensuring the security of your personal data. This Privacy & Cookie Policy explains how we collect, use, share, and protect your information when you visit our website and interact with our services.

This policy has been designed to comply with the General Data Protection Regulation (GDPR) and other applicable EU data protection laws.

2. DATA CONTROLLER

Scale to Global acts as the data controller for the personal information collected through our website. If you have any questions about this Privacy & Cookie Policy or our data practices, please contact us at:

Scale To Global
Bentsen Management International
6300 Cham, Switzerland
E-mail: sara@scaletoglobal.com

3. PERSONAL DATA WE COLLECT

We collect the following personal data:

3.1 Information You Provide to Us

When you use our contact form (“Book an Intro Call”), we collect:

  • Full name
  • Company name
  • Email address
  • Phone number
  • Preferred date
  • Preferred time (hours, minutes, AM/PM)
  • Message content (limited to 180 characters)

3.2 Information We Collect Automatically

When you visit our website, we automatically collect certain information using Google Analytics, including:

  • IP address (anonymized)
  • Browser type and version
  • Operating system
  • Date and time of your visit
  • Pages viewed
  • Referring website
  • Click patterns
  • Device information

4. HOW WE USE YOUR PERSONAL DATA

We use your personal data for the following purposes:

4.1 Contact Form Information

  • To respond to your inquiries or requests
  • To provide information about our services
  • To maintain a record of our communications
  • To improve our customer service

4.2 Analytics Information

  • To analyze website usage and performance
  • To optimize user experience
  • To identify technical issues
  • To improve our website design and content
  • To measure the effectiveness of our marketing campaigns

5. LEGAL BASIS FOR PROCESSING

We process your personal data based on the following legal grounds:

  • Consent: For the use of certain cookies and analytics tools
  • Legitimate Interests: To respond to your inquiries, improve our services, and ensure the security of our website
  • Contract: When necessary to fulfill our contractual obligations to you
  • Legal Obligation: When required to comply with applicable laws and regulations

6. COOKIES AND SIMILAR TECHNOLOGIES

6.1 What Are Cookies?

Cookies are small text files that are placed on your device when you visit our website. They help us provide you with a better experience and allow us to recognize your device when you return.

6.2 Types of Cookies We Use

We use the following types of cookies:

Essential Cookies: These cookies are necessary for the website to function properly and cannot be switched off in our systems.

Performance/Analytics Cookies: We use Google Analytics to collect anonymous information about how visitors use our website. These cookies help us improve our website and your browsing experience.

6.3 Google Analytics

We use Google Analytics, a web analytics service provided by Google, Inc. Google Analytics uses cookies to help us analyze how users use our site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States.

We have activated IP anonymization, which means your IP address will be truncated within EU/EEA member states before being transferred to the US. Only in exceptional cases will the full IP address be transferred to a Google server in the US and truncated there.

Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators, and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf.

You can prevent Google’s collection and use of data by downloading and installing the browser plugin available at: https://tools.google.com/dlpage/gaoptout

6.4 Cookie Control

You can control and/or delete cookies as you wish. You can delete all cookies that are already on your computer and you can set most browsers to prevent them from being placed. However, if you do this, you may have to manually adjust some preferences every time you visit our website and some services and functionalities may not work.

Most web browsers allow you to manage your cookie preferences. You can:

  • Delete cookies from your device
  • Block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies
  • Set your browser to notify you when you receive a cookie

7. DATA RETENTION

We will retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements.

  • Contact Form Information: We retain this information for up to 2 years after your last interaction with us, or until you request its deletion.
  • Analytics Data: We retain anonymized analytics data for up to 26 months.

8. DATA SHARING AND TRANSFERS

We do not sell your personal data to third parties. We may share your personal data with:

  • Service Providers: Third-party vendors who provide services on our behalf, such as website hosting, email delivery, and analytics.
  • Legal Requirements: When required by law, regulation, legal process, or governmental request.

When we transfer your data outside the European Economic Area (EEA), we ensure appropriate safeguards are in place, such as Standard Contractual Clauses approved by the European Commission.

9. YOUR RIGHTS

Under the GDPR and other applicable data protection laws, you have the following rights:

  • Right to Access: You can request a copy of the personal data we hold about you.
  • Right to Rectification: You can request that we correct any inaccurate or incomplete personal data.
  • Right to Erasure: You can request that we delete your personal data under certain circumstances.
  • Right to Restrict Processing: You can request that we restrict the processing of your personal data under certain circumstances.
  • Right to Data Portability: You can request to receive your personal data in a structured, commonly used, and machine-readable format.
  • Right to Object: You can object to our processing of your personal data under certain circumstances.
  • Right to Withdraw Consent: You can withdraw your consent at any time where we rely on consent to process your personal data.

To exercise any of these rights, please contact us at sara@scaletoglobal.com.

10. DATA SECURITY

We have implemented appropriate technical and organizational measures to protect your personal data against unauthorized or unlawful processing, accidental loss, destruction, or damage.

11. CHANGES TO THIS POLICY

We may update this Privacy & Cookie Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post the revised policy on our website with an updated revision date.

12. COMPLAINTS

If you are not satisfied with our response to your privacy concerns, you have the right to lodge a complaint with your local data protection authority.

13. CONTACT US

If you have any questions about this Privacy & Cookie Policy or our data practices, please contact us at:

Scale To Global
Bentsen Management International
6300 Cham,
Switzerland
E-mail: sara@scaletoglobal.com

Sara Bentsen, CEO
sara@scaletoglobal.com

By using our website, you acknowledge that you have read and understood this Privacy & Cookie Policy..

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